Senior Vice President IT

Austin, Texas
Permanent / Full Time

Hiring a senior technology leader to unify systems, optimize architecture, and enable business impact.

Company Overview
  • Large nonprofit organization operating retail, workforce development, education, and community services, supported by an enterprise-scale IT environment.
  • Mission-driven organization.
  • Operates a multi-channel business model, including:
    • Retail stores (donated goods / resale).
    • Workforce development and job placement services.
    • Education and training programs.
    • E-commerce operations.
    • Business and community services.
Employee Count
  • Mid-to-large nonprofit organization.
  • Estimated size: ~1,000+ employees (approximately 1,000-2,500 range across operations).
  • Includes:
    • Retail workforce.
    • Program delivery staff.
    • Corporate / administrative teams.
    • IT, finance, HR, and leadership functions.
Core Objectives of the Role
  • Build and execute a future-state enterprise IT architecture.
  • Consolidate fragmented systems into a unified operating platform.
  • Align technology investments directly to business outcomes and measurable impact.
  • Lead digital transformation across retail, education, staffing, and e-commerce.
Strategic Responsibilities
  • Define and execute enterprise IT strategy and roadmap.
  • Drive application modernization and systems integration.
  • Ensure technology supports:
    • Operational efficiency.
    • Scalability.
    • Innovation (including AI/ML adoption).
  • Lead AI strategy development and implementation.
  • Oversee enterprise architecture across:
    • ERP systems.
    • CRM platforms.
    • POS systems.
    • E-commerce platforms.
Stakeholder Management
  • Works closely with:
    • Retail leadership.
    • Education services.
    • Workforce/staffing teams.
    • Finance.
    • HR.
    • Business services and e-commerce teams.
  • Acts as a bridge between business needs and technical execution.
Leadership & Team Scope
  • Leads the entire IT function (small but critical team).
  • Responsible for:
    • Hiring, mentoring, and performance management.
    • Building a high-performance culture.
    • Developing internal capability versus over-reliance on vendors.
Key Technical & Delivery Focus
  • Enterprise architecture design and governance.
  • Cloud-based infrastructure and modernization.
  • Data analytics and integration strategy.
  • Cybersecurity and compliance leadership.
  • Vendor and partner management.
  • Large-scale system implementation and transformation programs.
Required Profile
  • 10+ years of IT leadership experience in enterprise-scale environments.
  • Strong background in:
    • Enterprise architecture.
    • Application development.
    • Systems integration.
  • Proven transformation leadership experience (not just operations).
  • Experience in multi-unit / multi-channel environments preferred.
  • Hands-on exposure to ERP, CRM, POS, and e-commerce platforms.
  • Strong vendor and program management capability.
  • Leadership style: servant leadership and strategic operator.
Benefits
  • Retirement benefits including 403(b) matching contributions.
  • Generous paid time off.
  • Paid Personal Days.
  • Free Mental Health Counseling.
  • Tuition Support.
  • Employee discounts and discounted gym memberships.
  • Six weeks of paid parental leave.
  • Affordable Medical, Vision, and Dental Coverage.
  • Employer-paid life insurance.
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